Essays and Analysis,
Exploring the Ideas Shaping
the Receivables Industry
The receivables industry never stands still. Whether it’s AI, economics, regulation, policy, or leadership, these essays are where I share my perspective on the changes shaping the industry and what they mean in practice.
How AI Is Reshaping M&A Strategy Across the Collections Industry
For years, conversations about artificial intelligence in collections and financial services have centered on efficiency. The discussion usually focused on [...]
Topics I Write About
AI & Technology in Collections
AI is changing the industry but not always in the ways people expect.
October 27, 2026|7.3 min|- October 21, 2026|6.5 min|
- August 19, 2026|4.2 min|
Industry Trends and Economics
The numbers tell a story. The goal is to understand what they’re really saying.
- August 19, 2026|5.3 min|
- August 19, 2026|4.7 min|
- August 19, 2026|4.1 min|
Policy and Regulation
Regulation continues to evolve and so does its impact on the industry.
- August 19, 2026|4.2 min|
- August 19, 2026|3.3 min|
- August 18, 2026|3.8 min|
Looking for my podcast archive
Explore my interviews and conversations with people shaping the credit and receivables industry.