Essays and Analysis,
Exploring the Ideas Shaping
the Receivables Industry

The receivables industry never stands still. Whether it’s AI, economics, regulation, policy, or leadership, these essays are where I share my perspective on the changes shaping the industry and what they mean in practice.

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  • Visual showing the phrase “Consumer Psychology in Debt Relief” with a human silhouette and thought bubble icons, symbolizing the emotional and behavioral factors influencing debt resolution choices.

    7 Debt Relief Options Every Collector Should Know

    By |Published On: August 19, 2026|5.4 min read|

    Did you know that over 64 million Americans currently have debt in collections? That number isn’t just a statistic—it’s [...]

Topics I Write About

AI-&-Technology-in-Collections

AI & Technology in Collections

AI is changing the industry but not always in the ways people expect.

Industry-Trends-and-Economics

Industry Trends and Economics

The numbers tell a story. The goal is to understand what they’re really saying.

Policy-and-Regulation

Policy and Regulation

Regulation continues to evolve and so does its impact on the industry.

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Looking for my podcast archive

Explore my interviews and conversations with people shaping the credit and receivables industry.