Speaking, Moderation and
Media helping shape
industry conversations.
Keynotes, panels, and moderation for credit and receivables events, from an operator who has interviewed the industry more than 300 times.
Insights Across Credit and Receivables
Where Collections is Heading: The Data
Drawing from the TransUnion Debt Collection Industry Report and the Consumer Stress Index, this session explores consumer behavior, technology adoption, and where recovery economics are headed for creditors and the agencies that support them. Attendees leave with five data points that can immediately influence planning and decision-making.
The AI Paradox in Collections
I once banned AI in my own marketing company. Then I spent more than 350 hours on prompt engineering and understood the right way to use it.
This session explores everything that changed after that from separating practical automation from marketing hype to understanding where AI creates value inside collections operations and where it doesn’t.
The Regulatory Road Ahead
The biggest compliance risks aren’t always written into the regulations, they often emerge in how they’re interpreted and enforced. This session examines CFPB direction, state activity, and the practical steps organizations can take before the next enforcement cycle. Every discussion is grounded in publicly documented advocacy work, not speculation.
Building a Brand in a Misunderstood Industry
Collections has a story problem, and most firms make it worse by staying silent. Drawing from years of building industry-first platforms, this session explores what effective marketing looks like in a highly regulated space, why reputation matters, and how organizations can build trust without sacrificing authenticity.
Where Collections is Heading: The Data
Drawing from the TransUnion Debt Collection Industry Report and the Consumer Stress Index, this session explores consumer behavior, technology adoption, and where recovery economics are headed for creditors and the agencies that support them. Attendees leave with five data points that can immediately influence planning and decision-making.
The AI Paradox in Collections
I once banned AI in my own marketing company. Then I spent more than 350 hours on prompt engineering and understood the right way to use it.
This session explores everything that changed after that from separating practical automation from marketing hype to understanding where AI creates value inside collections operations and where it doesn’t.
The Regulatory Road Ahead
The biggest compliance risks aren’t always written into the regulations, they often emerge in how they’re interpreted and enforced. This session examines CFPB direction, state activity, and the practical steps organizations can take before the next enforcement cycle. Every discussion is grounded in publicly documented advocacy work, not speculation.
Building a Brand in a Misunderstood Industry
Collections has a story problem, and most firms make it worse by staying silent. Drawing from years of building industry-first platforms, this session explores what effective marketing looks like in a highly regulated space, why reputation matters, and how organizations can build trust without sacrificing authenticity.
Every engagement is tailored to the audience and the moment. These are starting points, not scripts.
Every engagement is tailored to the audience and the moment. These are starting points, not scripts.
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