Research that helps
organizations make
better decisions.
Good decisions start with good data.
My original research focuses on the debt collection industry, exploring where consumers are under pressure, how the industry is responding, and what the numbers reveal about the future of receivables.
Featured Annual Report
TransUnion Debt Collection
Industry Report
The TransUnion Debt Collection Industry Report is an annual study I author in collaboration with TransUnion. It combines industry data with practical analysis to identify the trends shaping today’s receivables market and where it’s heading next.
Featured Annual Report
TransUnion Debt Collection
Industry Report
The TransUnion Debt Collection Industry Report is an annual study I author in collaboration with TransUnion. It combines industry data with practical analysis to identify the trends shaping today’s receivables market and where it’s heading next.
Our Research Program
Forthcoming
Consumer Stress Index
The Consumer Stress Index tracks the financial pressure facing American households, helping the industry better understand the consumer environment behind collections activity. This is created as part of the Receivables Institute project.
Proprietary
Commissioned Research
Some research is meant for publication. Some is meant to answer a client’s most important questions.
In addition to published reports, I conduct commissioned research for organizations seeking deeper insights.
Citing this research or writing about the industry?
If you’re referencing my research, every published report includes a preferred citation and permanent URL.
For interviews, data questions, or embargoed previews, use the media contact.
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